Frequently Bought Together

Boost your sales and enhance customer satisfaction with our 'Frequently Bought Together' feature

Updated over a week ago

Why use Frequently Bought Together?

Boost your sales and enhance customer satisfaction with our 'Frequently Bought Together' feature. By suggesting complementary products and improving shopping experiences through effective customer needs assessment, this feature provides valuable upselling opportunities. To start utilizing this powerful upsell tool, simply follow these steps:


How to setup Frequently Bought Together

Step 1) Create a new Tier

At the Rules page select Create a Rule:


Select Cross sell and upsell option and select Next:


Give this tier pricing a name:

Step 2) Select where the widget should be placed

Next, select where you want the Frequently Bought Together widget to be displayed:

Under Upsell Type, select Frequently Bought Together radio button:


Step 3) Select Frequently Bought Together Type

There are two types of Frequently Bought Together :

Auto Pilot Mode

The Auto Pilot Mode will use Shopify Recommendation API to display Frequently Bought Together products based on your store's order history.

If this is a new store or a store with minimal orders, the recommendations will be based on collections and/or product descriptions. The recommendations will be more accurate as you stores receive more orders.

Select the number of products you want to display for this feature and let the app do the rest.

Next, select which products you want to show the frequently bought together widget. The products could be selected individually, by collections, by tags, by vendors or whole store.

You can also select which products you would like to exclude from displaying as a recommendation in the widget:

Manual Selection

The parent product is the main product that will show the recommended products. Only 1 parent product could be selected at a time. To select the parent product, select the Select Product button:

Manual Selection

For Manual Selection, you have the option to manually select the products to recommend at the Frequently Bought Together Widget. Once the parent product is selected, proceed to choose the products that will be recommended. Only a total of 5 recommended products could be selected at a time.

If you want the selected products to be displayed as Frequently Bought Together recommendations, please enable the checkbox at the beneath the product selector.


How does this work?

Example:

  • Product A is selected as Parent Product

  • Product B, C and D is selected as Recommended Products
    When this option is enabled, when a customer go to Product B's page they will see Product A, C and D as recommended products.

Step 5) Add a Discount (Optional)

To encourage customers to buy the recommended products, you can offer a discount if they make a purchase from the list of recommended products. To do so, enable the Set product discounts.

Setup the discount conditions. Discounts will only be activated if the number of products that is configured is added into cart.





You can then select the type of discounts that you want:

  1. Apply discount by lump sum - When activated the discount will only applied at after summing up the total value added to cart. You are required to set the discount % or $ at the Total Discount field.



  2. Apply discount to individual products price (Not Available on Autopilot) - The discount will be applied individually at each product when activated. You are required to setup the discount % and $ at each product. You can apply different % or $ to each product:


Step 7) Customize the Widget Design

To do so, just click on the section that you wish to wish to customize the design and select the edit button:




Choose if you want the recommended products will be automatically selected at the store front by selecting or unselecting this checkbox.




Please note that this setting will only affect the Frequently Bought Together widget. If customers would like to purchase a single item, they can do so using the standard Add to Cart button of the product page.

Step 8) Tier Pricing by Countries (Optional)

If you want to restrict this feature to visitors from specific countries, you can do so by setting the Tier Pricing by Countries option.

Step 9) Date Settings

You can also schedule the settings to show in advance by setting up the Date settings.

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