Please follow this guide before you attempt to remove Pre-Order Manager from your store. If you had removed the app before reading this guide, kindly contact us at firstname.lastname@example.org and we will assist with the code removal.
**Update 24/08/2020** We had simplify the in-app uninstallation process.
When you uninstall the application in the Shopify admin panel, the theme will still contain code snippets from the application.
This is a standard Shopify behaviour. The reason for this is because uninstalling via Shopify Admin Panel is done outside the Pre-Order Manager app and therefore all the codes and snippets will still be intact.
Please ensure the following steps are strictly followed before you uninstall the app.
- Make sure that all your pre-orders are disabled and are not in the process of deactivation (“Updating…” status). To ensure all Pre-orders are turned off, under the Products page, go to Filter and select Pre-Order Status = Any Except "Pre-order disabled" and ensure no items are displayed there:
- In the app, select the Uninstall button.
- The following message will prompt. To confirm and proceed with the uninstallation process, select Proceed to Uninstall:
Another message indicating to wait 10 minutes before proceeding to uninstall from the Shopify app page will prompt. Select Uninstall to finalize the process:
Next wait approximately 10 minutes. During the wait, you may proceed to manage your store as normal. Once you had waited for 10 minutes, please proceed to go to Shopify > App and delete the Pre-Order Manager:
ATTENTION: If you had deleted the Pre-Order Manager from your store before following Steps 1 to 4 of this FAQ, please contact email@example.com and we will proceed to manually remove the codes for you.
Please do not hesitate to contact us should you have any complications during the Uninstallation process.