Product Recommendations

Use Product Recommendation to increase sales by promoting related, supplementary or complementary products to a customer.

Updated over a week ago

Use Cross Sell to increase sales by promoting related, supplementary or complementary products to a customer. This is how it looks like on the product page:

Example Cross Sell:


How to Setup Cross Sells

Watch the video:


Step 1: Discount Type

  • Select Cross Sell and Upsell and click on Next:


  • Name this sales rule:

  • Select where you want to display Product Recommendation at Upsell Location



  • At Upsell Type, select Product Recommendation:


Step 2: Select Main Product(s)

  • Select the main product(s) that will show the product recommendation.

IMPORTANT NOTE: If a product is selected as the parent product, they cannot select it as a cross sell product.

  • If you just want to select only the variant as a parent product:




    Proceed to select the drop down and select the variant


Step 3: Recommended Products

  • Next, select the products you wish to cross sell with the parent product.

  • If the product is selected as the parent product, the checkbox will be disabled:


IMPORTANT NOTE: Due to page constraints, only 5 product could be selected as cross sell products.


Step 4: Set Cross Sell Product Discounts

There are two types of Cross Sell Discounts:

  • Apply discount to total sun of all products (both parent and cross-sell products price)

    1. If you select this option, if any cross sell products is added into the cart, both the cross sell and the parent product will be discounted by the values setup in Total Discount.

      IMPORTANT NOTE: Discount will be applied to both parent and cross sell product.

    2. Setup the discount that you wish to apply to the products if cross sell is added. You can choose if you want to give a fixed value discount ($5 off for all items) or discount by percentage.

  • Apply discount to individual Cross Sell Products price.


    1. By selecting this option, you can set the discounts for each cross sell product.

      IMPORTANT NOTE: Discounts will only apply to cross sell products only.

    2. You can setup the discounts (by percentage or fixed value) for each selected cross sell products.


Step 5: Preview

In this step, you have the option to configure and customize the color scheme of your cross sell widget:

  • Cross Sell Widget Title - Customize the wordings of the widget's title.

  • Discount Price Color - Customize the color of the discounted price.

  • Original Price Color - Customize the color of the original price color.


  • Border Color - Customize the color of the border lines.


  • CTA Customizations - You can customize the wordings and color of the button as well as the text color.

  • Auto-opt in checkbox - If this checkbox is selected, all the cross sell products will be selected by default for the customer:


Step 6: Geotargeting

  • By default the tier pricing will apply to all customers. If you only want to show Tier Pricing to customers from certain country, enable the Only apply tier pricing to the following countries checkbox:


Step 7: Discount Period

You can schedule a sales tier to start and end in advance or have it start immediately. If no dates are set here, the discounts will start immediately as soon as it is turned on and only end if it is turned off.

  • Start Now - By selecting this option, the sales will start immediately upon creation.

  • Schedule start date time - By selecting this option, you can schedule the sales to start in advance by selecting the date and time.


    The date and time is based on your store's Timezone.

  • Set end date - By selecting this option you can schedule in advance when the sales when end will end.


    You can use it with Start Now option as well:

Did this answer your question?