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Cash on Delivery (COD)

Discover how to activate Cash on Delivery for your store with ease by following these simple steps.

Updated over 5 months ago

How Amai COD Works

Amai COD allows you to customize the Cash On Delivery (COD) payment method for your store. You can control when COD is available at checkout based on factors like order total, location, and customer behavior, so you can hide it from unreliable customers. This helps you manage COD transactions better and reduce return-to-origin (RTO) issues.


Enable Cash of Delivery (COD)

To enable the COD feature, go to Setup page;


At Cash on Delivery Status select the Turn on button:

Select the manual payment method that you wish to link the COD app to:

If you do not have a manual payment to select from, please click on the "How to activate Cash on Delivery payment method?" link:



This will open up a pop-up window. Proceed to select the "payments settings page" link:

At Manual Payment Methods section, select + Manual payment method and then select Create custom payment method:

Create a new manual payment method and select Activate.


Close the Settings window and go back to the Amai COD app page and select Refresh:

After the Refresh is complete, select the dropdown and proceed to select the manual payment that you had just created:


Customize COD's Availability

You can customize your store's COD availability at the Setup page:

Select if you want to hide/disable the COD's availability if all the conditions you had setup are met or if any (either one) of the condition that you had setup is met.

Proceed to setup the conditions. First select the Conditions that you want at the side panel:

And proceed to configure the settings based on the conditions you had setup. Please note you can setup more than one conditions at a time.

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