Pre-Order Manager

Pre-Order Manager Quickstart Guide

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Updated over a week ago

How to Enable Pre-Order?

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Why is the Pre-Order button not showing?

Please make sure you follow the steps listed here.

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Disable Pre-Order when Quantity Limits is reached or Schedule Date Expires

You can setup your pre-order to turn off automatically when quantity limits are reached or when the pre-order schedule date is expired.

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Updated this week

Enhanced Product Filters

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Default Settings and Custom Settings

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Turning On Pre-Order Badges (BETA)

Learn how to apply pre-order badges onto Pre-Order products.

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Different Pre-Order Status

Definition of different pre-order statuses

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Limit the Quantity Available for Pre-Order

You can setup the quantity limits for Pre-Order products.

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Enable Pre-Order by Countries

By default, pre-order is turned on for all countries. You can however, turn on pre-order for specific countries only.

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Buy Now Button

The Buy Now button will be automatically hidden when Pre-Order is turned on

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Scheduling Pre-Order in Advance

Learn how to schedule Pre-Order to start and end in advance

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Notifying Customers about Partial Pre-Orders

How to notify customers when part of their orders are pre-orders

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Why does the Pre-Order status shows "Stop selling policy"?

The "Continue selling when out of stock" option in the main Products page is untick.

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Applying Discounts to Pre-Order Products

You can apply discounts to Pre-Order products

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Updated this week

Can you provide us with API of Pre-Order Manager?

We currently do not provide our app's API for external parties.

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Updated over a week ago

Pre-Order Terms and Conditions

Learn how to add a Terms and Conditions section and an optional "I Agree" checkbox on your Pre-Order items.

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Pre-Order Manager Dashboard

The dashboard is designed to display Pre-Order related information like top selling products and announcements.

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Setting the Date/Time Format Display for Coming Soon

You can customize how you want to display the date format for Coming Soon products

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How to use Coming Soon in Pre-Order Manager?

Learn how to setup the Coming Soon feature in Pre-Order Manager

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Coming Soon Button and Message Design

Learn how to configure the design as well as the message of the Coming Soon feature.

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Setting Up the Notify Me

You can notify customers by email when the products or variants are restocked or back in stock. Learn how to Setup this feature here.

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How does the Notify Me feature work?

Notify Me email notifications will trigger automatically when the inventory an out of stock product/variant is updated to be > 0.

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Email Status

Coming Soon

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Is the Notify Me feature available in other languages?

It is currently only available in English

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How long does it take for customers to receive the Notify Me email?

It will take not more than 35 minutes during peak hours for the emails to be sent to the customer's Inbox.

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Is the Notify Me feature compatible with Third Party Email Client (e.g Klaviyo, Mailchimp)?

he Notify My feature is currently in Beta version and is not compatible with any third party email client.

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Updated over a week ago

Will the Notify Me stop sending email notifications for future restocks?

No, the Notify Me feature will not stop sending future notifications once the first notification is sent.

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Updated over a week ago

Why is the Notify Me button not showing at my store?

Please ensure your product/variant is = 0 and Notify Me is enabled

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Updated over a week ago

Bulk Enable/Disable Pre-Order for Multiple Products

You can enable/disable pre-order for multiple products by doing the following:

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Updated over a week ago

Tags and Collections Installed with Pre-Order Manager

The app adds one of two tags to all variants of all products and creates two unavailable collections after installation.

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Updated over a week ago

Draft Orders not tagged as Pre-Order

Pre-Order status created by the Pre-Order Manager if the orders are created via the storefront.

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Updated over a week ago

Why does my inventory keep resetting to zero after each Pre-Order is made?

This is a common behaviour for merchants using a 3rd party inventory app.

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Updated over a week ago

More than one Pre-Order Button Showing at the Product's Page

This is most likely due to another Pre-Order app was installed prior to installing the Pre-Order Manager.

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What does the status message “Please wait, filter is activating” mean?

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Online Store 2.0 Compatibility

The Pre-Order Manager is compatible with Online Store 2.0 themes.

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Updated over a week ago

Is the Pre-Order Manager compatible with inventory/warehousing apps?

The app works well with inventory and warehousing apps if such apps synchronizes by updating the quantities in Shopify Admin > Products

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Updated over a week ago

Is the Pre-Order Manager compatible with ReCharge Subscription App?

The Pre-Order Manager is not compatible with ReCharge Subcription app.

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Updated over a week ago

Is the Pre-Order Manager compatible with Paypal Express Checkout?

The Pre-Order Manager is not compatible with Paypal Express Checkout as it does not utilize Shopify's checkout page.

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Updated over a week ago

Is Pre-Order Manager compatible with language apps?

Yes, the Pre-Order Manager are tested to work with Langify and Langshop language apps. Please contact our support for assistance.

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Updated over a week ago

Is the Pre-Order Manager compatible with Facebook stores?

The Pre-Order Manager can only work in a Shopify store environment. It will not work with Facebook shop or any other social media stores.

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Updated over a week ago

Why is the Pre-Order button not shown in Google Merchant?

The Pre-Order Manager is currently not compatible with Google Merchant.

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Updated over a week ago

Can the Pre-Order Manager sends a separate email for pre-order items?

No. The Pre-Order Manager uses Shopify's default checkout notification feature which will include all checkout items into a single email.

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Updated over a week ago

Can I apply Discount Codes if there is already a Pre-Existing Pre-Order Discount in place?

No. The Discount Code generated at Shopify Admin panel cannot be used if the Pre-Order discounts are already in place.

Written by Justin Tan
Updated over a week ago

Can I customize the naming convention of the "pre-order" tags?

Yes. You can customize the name of the pre-order tags at the Settings Page.

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Updated over a week ago

Can the Pre-Order Manager split the order for pre-order and non pre-order items?

If pre-order item(s) is/are checkout together if non pre-order item(s), it will be considered as the same order.

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Updated over a week ago

Can the Pre-Order Manager handle partial payment?

No, the Pre-Order Manager is unable to capture partial payment. It will be paid in full upon Check Out.

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Updated over a week ago

How does the Pre-Order Manager capture payments?

Customers pay for pre-orders the same way as for usual orders with products in stock.

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Updated over a week ago

Pre-Order not Showing in Slider/Ajax Carts

Therefore, please contact support to assist with the configurations if pre-order is not showing in your store's cart.

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Updated over a week ago

Can I change Pre-Order, Coming Soon and Notify Me button's text?

Yes you can.

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Updated over a week ago

Can I change the Pre-Order, Notify Me and Coming Soon Button size?

Yes, you can change the all our button's size by going to the Design page

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Updated over a week ago

Will the app work correctly after publishing a new shop theme?

It will be updated automatically when you publish a new theme. Contact support if the Pre-Order does not show after publishing a theme.

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Updated over a week ago

Can I change the pop-up notification messages for Pre-Order Manager?

Yes, the pop-up notifications can and change at Settings.

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Updated over a week ago

Configure the "Pre-Order" button to have the same colour scheme as the “Add To Cart” button

You can do so by going to the Design page

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Updated over a week ago

What buttons does the pre-order button replace?

The app automatically replaces add to cart button with pre-order button under certain conditions. It also hides buy now button.

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Updated over a week ago

How do I unsubscribed from the Pre-Order Manager?

You will be automatically be unsubscribed once you delete the app from Shopify Admin panel

Written by Justin Tan
Updated over a week ago

What will happen to my Pre-Orders once the Pre-Order Manager is uninstalled?

The Pre-Orders will still be reflected in your Shopify Admin > Orders

Written by Justin Tan
Updated over a week ago

How to uninstall Pre-Order Manager?

If you had removed the app before reading this guide, kindly contact us at support@amai.com

Written by Justin Tan
Updated over a week ago

After uninstalling the Pre-Order Manager, why is it still possible to place orders for out of stock items?

This is because, you did not disable all the Pre-orders before uninstalling.

Written by Justin Tan
Updated over a week ago

How do I submit a feature request?

Have a feature you like to see on Pre-Order Manager? Simply click the 'Suggest an idea' button in-app and leave your ideas.

Written by Justin Tan
Updated over a week ago