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Pre-Order Manager
Pre-Order Manager
60 articles in this collection
Written by
Justin Tan
Pre-Order Manager Quickstart Guide
Written by
Justin Tan
Updated over a week ago
Pre-Order Setup
How to Enable Pre-Order?
Written by
Justin Tan
Updated over a week ago
Why is the Pre-Order button not showing?
Please make sure you follow the steps listed here.
Written by
Justin Tan
Updated over a week ago
Disable Pre-Order when Quantity Limits is reached or Schedule Date Expires
You can setup your pre-order to turn off automatically when quantity limits are reached or when the pre-order schedule date is expired.
Written by
Justin Tan
Updated this week
Enhanced Product Filters
Written by
Justin Tan
Updated over a week ago
Default Settings and Custom Settings
Written by
Justin Tan
Updated over a week ago
Turning On Pre-Order Badges (BETA)
Learn how to apply pre-order badges onto Pre-Order products.
Written by
Justin Tan
Updated over a week ago
Different Pre-Order Status
Definition of different pre-order statuses
Written by
Justin Tan
Updated over a week ago
Limit the Quantity Available for Pre-Order
You can setup the quantity limits for Pre-Order products.
Written by
Justin Tan
Updated over a week ago
Enable Pre-Order by Countries
By default, pre-order is turned on for all countries. You can however, turn on pre-order for specific countries only.
Written by
Justin Tan
Updated over a week ago
Buy Now Button
The Buy Now button will be automatically hidden when Pre-Order is turned on
Written by
Justin Tan
Updated over a week ago
Scheduling Pre-Order in Advance
Learn how to schedule Pre-Order to start and end in advance
Written by
Justin Tan
Updated over a week ago
Notifying Customers about Partial Pre-Orders
How to notify customers when part of their orders are pre-orders
Written by
Justin Tan
Updated over a week ago
Why does the Pre-Order status shows "Stop selling policy"?
The "Continue selling when out of stock" option in the main Products page is untick.
Written by
Justin Tan
Updated over a week ago
Applying Discounts to Pre-Order Products
You can apply discounts to Pre-Order products
Written by
Justin Tan
Updated this week
Can you provide us with API of Pre-Order Manager?
We currently do not provide our app's API for external parties.
Written by
Justin Tan
Updated over a week ago
Pre-Order Terms and Conditions
Learn how to add a Terms and Conditions section and an optional "I Agree" checkbox on your Pre-Order items.
Written by
Justin Tan
Updated over a week ago
Pre-Order Manager Dashboard
The dashboard is designed to display Pre-Order related information like top selling products and announcements.
Written by
Justin Tan
Updated over a week ago
Coming Soon
Setting the Date/Time Format Display for Coming Soon
You can customize how you want to display the date format for Coming Soon products
Written by
Justin Tan
Updated this week
How to use Coming Soon in Pre-Order Manager?
Learn how to setup the Coming Soon feature in Pre-Order Manager
Written by
Justin Tan
Updated over a week ago
Coming Soon Button and Message Design
Learn how to configure the design as well as the message of the Coming Soon feature.
Written by
Justin Tan
Updated over a week ago
Notify Me Setup
Setting Up the Notify Me
You can notify customers by email when the products or variants are restocked or back in stock. Learn how to Setup this feature here.
Written by
Justin Tan
Updated over a week ago
How does the Notify Me feature work?
Notify Me email notifications will trigger automatically when the inventory an out of stock product/variant is updated to be > 0.
Written by
Justin Tan
Updated over a week ago
Email Status
Coming Soon
Written by
Justin Tan
Updated over a week ago
Is the Notify Me feature available in other languages?
It is currently only available in English
Written by
Justin Tan
Updated over a week ago
How long does it take for customers to receive the Notify Me email?
It will take not more than 35 minutes during peak hours for the emails to be sent to the customer's Inbox.
Written by
Justin Tan
Updated over a week ago
Is the Notify Me feature compatible with Third Party Email Client (e.g Klaviyo, Mailchimp)?
he Notify My feature is currently in Beta version and is not compatible with any third party email client.
Written by
Justin Tan
Updated over a week ago
Will the Notify Me stop sending email notifications for future restocks?
No, the Notify Me feature will not stop sending future notifications once the first notification is sent.
Written by
Justin Tan
Updated over a week ago
Why is the Notify Me button not showing at my store?
Please ensure your product/variant is = 0 and Notify Me is enabled
Written by
Justin Tan
Updated over a week ago
Troubleshooting
Bulk Enable/Disable Pre-Order for Multiple Products
You can enable/disable pre-order for multiple products by doing the following:
Written by
Justin Tan
Updated over a week ago
Tags and Collections Installed with Pre-Order Manager
The app adds one of two tags to all variants of all products and creates two unavailable collections after installation.
Written by
Justin Tan
Updated over a week ago
Draft Orders not tagged as Pre-Order
Pre-Order status created by the Pre-Order Manager if the orders are created via the storefront.
Written by
Justin Tan
Updated over a week ago
Why does my inventory keep resetting to zero after each Pre-Order is made?
This is a common behaviour for merchants using a 3rd party inventory app.
Written by
Justin Tan
Updated over a week ago
More than one Pre-Order Button Showing at the Product's Page
This is most likely due to another Pre-Order app was installed prior to installing the Pre-Order Manager.
Written by
Justin Tan
Updated over a week ago
What does the status message “Please wait, filter is activating” mean?
Written by
Justin Tan
Updated over a week ago
Compatibility
Online Store 2.0 Compatibility
The Pre-Order Manager is compatible with Online Store 2.0 themes.
Written by
Justin Tan
Updated over a week ago
Is the Pre-Order Manager compatible with inventory/warehousing apps?
The app works well with inventory and warehousing apps if such apps synchronizes by updating the quantities in Shopify Admin > Products
Written by
Justin Tan
Updated over a week ago
Is the Pre-Order Manager compatible with ReCharge Subscription App?
The Pre-Order Manager is not compatible with ReCharge Subcription app.
Written by
Justin Tan
Updated over a week ago
Is the Pre-Order Manager compatible with Paypal Express Checkout?
The Pre-Order Manager is not compatible with Paypal Express Checkout as it does not utilize Shopify's checkout page.
Written by
Justin Tan
Updated over a week ago
Is Pre-Order Manager compatible with language apps?
Yes, the Pre-Order Manager are tested to work with Langify and Langshop language apps. Please contact our support for assistance.
Written by
Justin Tan
Updated over a week ago
Is the Pre-Order Manager compatible with Facebook stores?
The Pre-Order Manager can only work in a Shopify store environment. It will not work with Facebook shop or any other social media stores.
Written by
Justin Tan
Updated over a week ago
Why is the Pre-Order button not shown in Google Merchant?
The Pre-Order Manager is currently not compatible with Google Merchant.
Written by
Justin Tan
Updated over a week ago
Carts and Checkout
Can the Pre-Order Manager sends a separate email for pre-order items?
No. The Pre-Order Manager uses Shopify's default checkout notification feature which will include all checkout items into a single email.
Written by
Justin Tan
Updated over a week ago
Can I apply Discount Codes if there is already a Pre-Existing Pre-Order Discount in place?
No. The Discount Code generated at Shopify Admin panel cannot be used if the Pre-Order discounts are already in place.
Written by
Justin Tan
Updated over a week ago
Can I customize the naming convention of the "pre-order" tags?
Yes. You can customize the name of the pre-order tags at the Settings Page.
Written by
Justin Tan
Updated over a week ago
Can the Pre-Order Manager split the order for pre-order and non pre-order items?
If pre-order item(s) is/are checkout together if non pre-order item(s), it will be considered as the same order.
Written by
Justin Tan
Updated over a week ago
Can the Pre-Order Manager handle partial payment?
No, the Pre-Order Manager is unable to capture partial payment. It will be paid in full upon Check Out.
Written by
Justin Tan
Updated over a week ago
How does the Pre-Order Manager capture payments?
Customers pay for pre-orders the same way as for usual orders with products in stock.
Written by
Justin Tan
Updated over a week ago
Pre-Order not Showing in Slider/Ajax Carts
Therefore, please contact support to assist with the configurations if pre-order is not showing in your store's cart.
Written by
Justin Tan
Updated over a week ago
Design
Can I change Pre-Order, Coming Soon and Notify Me button's text?
Yes you can.
Written by
Justin Tan
Updated over a week ago
Can I change the Pre-Order, Notify Me and Coming Soon Button size?
Yes, you can change the all our button's size by going to the Design page
Written by
Justin Tan
Updated over a week ago
Will the app work correctly after publishing a new shop theme?
It will be updated automatically when you publish a new theme. Contact support if the Pre-Order does not show after publishing a theme.
Written by
Justin Tan
Updated over a week ago
Can I change the pop-up notification messages for Pre-Order Manager?
Yes, the pop-up notifications can and change at Settings.
Written by
Justin Tan
Updated over a week ago
Configure the "Pre-Order" button to have the same colour scheme as the “Add To Cart” button
You can do so by going to the Design page
Written by
Justin Tan
Updated over a week ago
What buttons does the pre-order button replace?
The app automatically replaces add to cart button with pre-order button under certain conditions. It also hides buy now button.
Written by
Justin Tan
Updated over a week ago
Uninstallation
How do I unsubscribed from the Pre-Order Manager?
You will be automatically be unsubscribed once you delete the app from Shopify Admin panel
Written by
Justin Tan
Updated over a week ago
What will happen to my Pre-Orders once the Pre-Order Manager is uninstalled?
The Pre-Orders will still be reflected in your Shopify Admin > Orders
Written by
Justin Tan
Updated over a week ago
How to uninstall Pre-Order Manager?
If you had removed the app before reading this guide, kindly contact us at support@amai.com
Written by
Justin Tan
Updated over a week ago
After uninstalling the Pre-Order Manager, why is it still possible to place orders for out of stock items?
This is because, you did not disable all the Pre-orders before uninstalling.
Written by
Justin Tan
Updated over a week ago
Submit an Idea
How do I submit a feature request?
Have a feature you like to see on Pre-Order Manager? Simply click the 'Suggest an idea' button in-app and leave your ideas.
Written by
Justin Tan
Updated over a week ago